CHEKWAS BRIGHT UGOCHUKWU
Professional Administrator & Sales/Customer Success Leader
Abuja, NG.About
A highly accomplished and results-oriented professional administrator with over 10 years of experience across sales administrative management, customer success, real estate, and product marketing. Proven track record in driving sales growth by over 60%, optimizing store performance, and leading successful marketing campaigns. Adept at identifying improvement opportunities, implementing innovative solutions, and fostering positive stakeholder collaborations to consistently exceed expectations in fast-paced, dynamic environments.
Work
DE-EMERALD XCEPTIONAL HOMES LTD
|HEAD FACILITY MANAGEMENT
Abuja, FCT, Nigeria
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Summary
Led comprehensive facility management operations and strategic planning for a portfolio of over 100 properties, leveraging technology to optimize maintenance programs and asset lifecycle.
Highlights
Implemented and managed a facility management software system (facilityforce.com), significantly optimizing repair and maintenance programs, and enhancing efficiency and cost savings for building, assets, and occupants.
Utilized integrated facility force software solutions to meet customer demands, providing comprehensive insights into facility and asset conditions, costs, and expected life for strategic planning and organizational growth.
Managed a large portfolio of over 100 properties, meticulously tracking building names by client, equipment, and client information, while overseeing all repairs and maintenance to ensure optimal asset condition.
CREDIT DIRECT LIMITED
|LOAN OFFICER
Abuja, FCT, Nigeria
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Summary
Evaluated creditworthiness and processed loan applications for over 20 applicants, ensuring compliance and client education on financial policies.
Highlights
Conducted daily evaluations of creditworthiness, processing loan applications and documentation for over 20 applicants within specified limits.
Maintained accurate account records and reviewed loan files, ensuring data integrity and compliance with financial regulations.
Executed daily meetings with applicants to determine creditworthiness, facilitating informed decisions on personal and commercial loan approvals.
Completed loan contracts and consistently educated clients on various policies and practices, ensuring transparency and understanding of financial agreements.
BERGER PAINT ABUJA NIGERIA
|SALES MANAGER
Abuja, FCT, Nigeria
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Summary
Achieved and consistently exceeded monthly sales quotas by 60% through direct public engagement, strategic sales pitches, and comprehensive market research.
Highlights
Exceeded sales quotas by 60% each month by proactively engaging the public and conducting door-to-door visits to gather information, make sales, and influence purchasing decisions.
Managed stock levels and initiated re-order requests from warehouses or other branches, preventing stockouts and ensuring continuous product availability.
Conducted continuous competitive research on various competitors' services and products, providing management with critical market information for strategic decision-making.
Cultivated and maintained strong client relationships through compelling sales pitches and exceptional service, driving customer loyalty and repeat business.
Managed all sales-related paperwork and updated various documentation accurately, ensuring smooth administrative processes and compliance.
STANDARD CHARTERED BANK
|INDEPENDENT SALES REPRESENTATIVE
Abuja, FCT, Nigeria
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Summary
Drove significant sales growth by over 50% through strategic networking, proactive lead generation, and effective client relationship management for banking products.
Highlights
Managed client relationships and identified networking opportunities, acquiring new genuine customers through cold-calling, emailing, and social media advertising.
Achieved continuous sales of bank products and services by creating excellent sales pitches, meeting new clients, and fostering strong relationships to maintain future sales.
Generated leads that contributed to meeting and exceeding sales performance targets by over 50%.
Prepared weekly and monthly sales reports, providing critical insights into performance and informing strategic adjustments.
Implemented performance data analysis to evaluate and improve operations, aligning strategies with current business conditions to optimize outcomes.
THE HOTEL
|Store Operations Manager
Enugu, Enugu State, Nigeria
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Summary
Oversaw daily store operations, including inventory, sales targets, and staff motivation, to maximize profitability and ensure smooth functioning.
Highlights
Executed oversight functions for daily store operations, ensuring smooth processes for purchases, stock issuance, restocking, and replacement orders.
Maintained accurate statistical and financial records, effectively dealing with customer queries and complaints to ensure high satisfaction.
Oversaw pricing and stock control strategies, maximizing profitability and consistently meeting sales targets.
Recruited, trained, supervised, and appraised staff, fostering a productive work environment and motivating the team to achieve sales objectives.
Managed budgets and maintained statistical and financial records, ensuring fiscal responsibility and accurate reporting.
Constantly monitored and maintained inventory levels to ensure control and compliance with health and safety regulatory standards.
Education
Institute of Management And Technology (I.M.T)Enugu
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H.N.D
Public-Administration
Institute of Management And Technology (I.M.T)Enugu
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O.N.D
Public-Administration
Languages
English
Certificates
Online Master Class on Digital Marketing Fundamentals
Issued By
IIDE Digital Learning Institute, India
Certificate of training on C.C.TV, Camera, Inverter, Solar Panel, Installation
Issued By
Oraks Technology, use Abuja
Diploma In Micro Computer Operations
Issued By
Smartnetze Computer Academy Life-Camp, Abuja
Skills
Management & Operations
Administrative Management, Virtual Assistant, Inventory Management, Facility Management, Business Development, Workflow Management, Appointment Scheduling, Store Operations.
Sales & Marketing
Product Marketing, Social Media Management, Email Communication, Lead Generation, CRM Tools, Sales Executive, Customer Relationship Management, Airbnb Arbitrage, Presentation Tools, Brand Enhancement, Sales Pitches.
Software & Tools
Software Skills, Excel, PowerPoint, Google Meet, CRM Tools, FacilityForce.
Leadership & Interpersonal
Leadership, Management, Customer Service, Relationship Management, Conflict Resolution, Emotional Intelligence, Problem Solving, Stakeholder Management.
Interests
Hobbies
Conducting Research, Community Services, Painting, Playing Basketball, Guitar.
References
References
Available upon request